Our Service Club Options
Helping Lowell Residents & Businesses Save Money & Receive Expert Services
At A. Fagundes Plumbing & Heating Inc., some of our most frequent service requests come from customers who have not received proper or regular maintenance. Anything from dirty air filters, corroded parts, loose connections, and more can cause your HVAC and plumbing systems to run less efficiently and shorten their lifespans. Rather than wait for larger problems to occur, we recommend signing up for one of our two service agreement options. Each plan is good for one year’s worth of maintenance.
We are capable of working with all makes, models, and types of equipment; however, we are certified Lennox® and Mitsubishi Electric dealers. We also offer the ability to make custom plans if you have multiple units.
To learn more or sign up for a service agreement, call (978) 350-5522 or contact us online.
Our Service Club
Our 30 day, 100% Satisfaction Guarantee means that if you are not satisfied with the service provided, we will come back and perform it again, at no charge.
- We will waive the DIAGNOSTIC FEE ($99 normal business hours, $199 after hours) fee for any additional service calls performed during the term of this agreement.
- Priority emergency service
- Up to 10% OFF replacements and repairs on any plumbing, heating or air conditioning call
- Includes SPRING & FALL CLEAN AND CHECK on a furnace and AC combination
- Enhance system performance and extend equipment life
- May help reduce heating and cooling operating costs
- Your technician will be professional, uniformed and qualified to work on your equipment.
- We will take exceptional care in your home.
- We will provide you with a quote for repairs before we start any work.
- Our technicians will follow a stringent quality assurance task list to ensure complete and thorough service each and every time.
Emergency Service available for existing customers, hours are:
- Monday - Friday 4:00PM-9:00PM
- Saturday: 7:00AM-7:00PM
- Sunday 7:00AM-4:00PM
- Holidays 7:00AM-4:00PM
Our Maintenance Process for Furnace-Forced Air Heating Systems
When our Lowell heating specialists arrive at your home or business, they will:
- Inspect Thermostat
- Test current furnace operation
- Clean flame rod sensor
- Check safeties and controls
- Check and repair loose electrical
- Check and vacuum blower wheel
- Clean condensate trap and hoses
- Clear condensate collector ports
- Clean and test condensate pump
- Check acid neutralizer
- Check exhaust and inducer motor
- Replace air filter
- Replace humidifier filter
- Inspect heat exchanger
We also offer optional accessory coverage for an additional fee. This provides you with up to a 5” disposable filters Merv8, a replacement UV lamp bulb, a replacement humidifier pad, and/or steam humidifier canisters.
Our Maintenance Process for Air Conditioning Systems
During routine maintenance, our NATE-certified Lowell air conditioning technicians will:
- Inspect Thermostat
- Test current A/C or HP operation
- Condenser coil cleaning
- Replace air filter
- Clean evaporator condensate trap
- Clean condensate pump and test
- Check cooling refrigerant
- Inspect condenser fan motor
- Inspect condenser fan blades
- Inspect condenser valves
- Check compressor amps
- Test capacitor and contactors
We also invite customers to purchase accessory coverage. For a small fee, you receive up to a 5” disposable filters Merv8.
Our Mini Split System Maintenance Process
During routine maintenance, our NATE-certified Lowell air conditioning technicians will:
- Inspect Remotes/Thermostats
- Test current minisplit operation
- Condenser coil cleaning
- Clean indoor air filter
- Clean indoor condensate drain
- Check cooling refrigerant
- Inspect and repair loose electrical
- Inspect condenser fan motor
- Inspect condenser fan blades
- Inspect condenser valves
- Check compressor amps
- Test capacitor and contactors
Our Boiler-Hot Water Heating Maintenance Process
To ensure that you’ll have clean, hot water, our Lowell Master Plumbers will:
- Inspect Thermostat
- Test current boiler operation
- Visual inspect pilot assembly
- Check safeties and controls
- Check and repair loose electrical
- Vacuum and brush heat exchanger
- Inspect and vacuum burner tubes
- Clean steam pigtail
- Flush steam boilers
- Check exhaust and inducer motor
- Check and lubricate external heating parts
- Combustion test for efficiency
For more comprehensive coverage, you can pay an additional fee and we will replace your HEPA filter as well as clean and check your water heater.
At A. Fagundes Plumbing & Heating Inc., we offer a 30 day, 100% satisfaction guarantee. If, for any reason, you’re left unsatisfied with the service you’ve received, we will return and perform services at no cost. As a company that values professionalism and unparalleled customer service, we promise that our technicians will arrive in uniforms and treat your home with the utmost respect. You’ll receive an upfront and honest quote before we begin any work.
Reduce your utility costs and get the most out of your heating, cooling, and/or plumbing systems. Call (978) 350-5522 to sign up for a service agreement today.
