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Heat Pump Services

Dracut Heat Pump Services

Whole-Home Comfort Anchored by Accountability

If your current system is failing or you are ready to upgrade your home's energy efficiency, a high-performance heat pump provides reliable year-round heating and cooling from a single unit. As a Mitsubishi Electric Diamond Contractor Elite and Mass Save Partner, Fagundes Plumbing Heating AC does not just install equipment. 

We engineer a complete, energy-efficient solution, handle the complex rebate paperwork, and back the entire project with a satisfaction guarantee. You get clear options, upfront pricing, and a team that cleans up after themselves.

Call (978) 350-5522 or contact us online to schedule a Dracut heat pump appointment with our NATE-certified technicians.

System Integration for Local Architecture

Whether you live in a historic colonial near the Merrimack River State Reservation or a newer modular build closer to the town center, the right fit depends on your layout.

Heat pump types you can choose from:

  • Air-source heat pumps – These systems connect to existing ductwork to provide whole-house heating and air conditioning.
  • Ductless mini-split heat pumps – Ideal for older homes without central air or for room-specific climate control, these units mount directly to the wall and operate independently.
  • Cold climate heat pumps – Modern units are engineered to maintain high-efficiency heating even during the 125 frost days we typically see in our region each winter.

Transparent Communication and NATE-Certified Technicians

When your heating system fails overnight or your cooling drops off in August, you need a company that will show up and fix the problem. Our NATE-certified technicians arrive prepared to handle every heat pump repair, from a failed compressor to a malfunctioning thermostat. 

A heat pump relies on a precise balance of refrigerant, clean evaporator coils, and an uninhibited outdoor fan to function efficiently. If any of these elements fall out of sync, your utility bills can spike long before the unit stops working completely. We troubleshoot the entire sequence of operations to pinpoint the failure point.

Alvaro Fagundes built this company in 2003 on the principle of direct, honest communication. When a technician arrives at your property, they inspect the outdoor unit and indoor air handler, explain exactly what they found, and present your options before any work begins. There are no surprise line items on your invoice. If a simple refrigerant leak is the culprit, we fix it. If the unit requires a larger repair, we give you the facts so you can make an educated choice about your HVAC system.

The Home Care Club Advantage for Year-Round Reliability

A heat pump runs nearly every day of the year. That constant operation means routine heat pump maintenance is not optional. Regular tune-ups keep the heat exchanger clean, prevent unexpected breakdowns, and maintain your manufacturer warranty. 

Because Fagundes Plumbing Heating AC operates as a Mitsubishi Electric Diamond Contractor Elite, our technicians receive rigorous factory training on the latest high-efficiency models. We know what these systems need to perform at their peak. Ignoring basic upkeep forces the compressor to work harder, which ultimately shortens the equipment's lifespan.

Customers who join our Home Care Club receive annual heating and cooling inspections, priority scheduling, and member-only discounts. During a standard heat pump service visit, our team checks the defrost cycle, clears the condensate drain, tests electrical connections, and verifies optimal airflow. We built this membership program because our customers deserve an ongoing relationship with a company they trust, rather than calling a stranger in a crisis.

A Local Business Built on Family Values and Accountability

Alvaro Fagundes started this company in a small garage in Lowell, determined to build something that lasts. Over 20 years later, our team still operates on those founding principles of hard work and integrity. We reinvest in our community through our Help a Neighbor program, which provides a free heating system to a qualifying local homeowner every year. 

We know inviting a contractor into your home requires trust, so our technicians arrive in fully stocked trucks, wear uniforms, and respect your property. From the initial phone call to the final walkthrough, we take ownership of the outcome.

Frequently Asked Questions About Heat Pump Systems

Upgrading or repairing an HVAC system comes with a lot of questions. Here are the facts you need to know about operating these units in our area.

What Is a Heat Pump?

A heat pump is an advanced mechanical system that transfers thermal energy between the indoors and outdoors to regulate your home's temperature.

Does a Heat Pump Heat and Cool?

Yes. It provides both functions by reversing the flow of refrigerant, offering an all-in-one solution for your property.

Why Is My Heat Pump Blowing Cold Air?

Heat pumps run a short defrost cycle in cold weather, which blows cool air for a few minutes. If the cool air continues past that point, it may signal a different problem, such as low refrigerant, a dirty coil, a failed reversing valve, or a thermostat set to the wrong mode. Check your thermostat setting first. If the air stays cool, call us for a diagnostic.

Is a Heat Pump the Same as an AC?

They share the same core components and cooling process. However, a standard air conditioner can only cool your home, while a heat pump has a reversing valve that lets it heat your home too.

Proudly Recognized by Our Community

    Extremely happy with the service.
    “Sonith listened to my concerns and responded clearly to my questions.”
    Margo C.
    Knowledgeable and Professional
    “The team specifying and performing my installation was pleasant, knowledgeable and professional.”
    David S.
Less stress. More comfort. Member perks that just make sense. Join Our Home Care Club

Stay ahead of breakdowns with routine plumbing and HVAC maintenance, priority scheduling, and exclusive member discounts all designed to save you money and keep your home running smoothly year-round.

Fagundes — The Family’s Ace in Home Solutions

From our family to yours - thanks for trusting the Family’s Ace. Ace and the team are ready when you are.
  • Family First
    We’re committed to clear pricing, tidy work, and respectful technicians you can trust.
  • Smart Solutions
    We deliver efficient systems, quiet installations, and clean water — all handled for you.
  • Local Roots
    We live in this community, support it through sponsorship, and always stand behind our work.

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The Family’s Ace in Home Solutions
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